Frequently Asked Questions

How do I purchase and pay?

Select one or more products adding to cart, when finished Click "Checkout" or PayPal. Quick option select PayPal and fill in the PayPal form, then Pay. The Delivery Quote will be Sent Via Email. Preferred option Click "Checkout" - I am a new Customer - Click "Continue". Or I'm a returning Customer - Input email address and password - Click "Sign In" if you have previously purchased form our site your details will be filled in on the next form ready to Checkout - Click "Continue" Select payment method PayPal (we don't do C.O.D.) Click "Continue" - Select PayPal account if you have one or Credit Card payment, complete PayPal form and Click "Pay" All done your purchase/s will be shipped usually within 7 days. If you prefer not to use PayPal or need a quote for heavy shipping, email us using the "Contact Us" page. Tell us your product selection, email address, Name and Postcode. We will contact you on the next working day with shipping and our bank details for direct deposit.

How to order ?

Use the "Contact Us" page (or ring on the number at the top of the home page) to email your product selection, provide your name, your email address and your postcode for shipping quote. We will contact you on that day, or the first working day there after. You will be able to pay by direct transfer, EFTPOS or use PayPal on the web. (PayPal Customer will be sent a Delivery Quote) or COntact QKB Prior to PayPal Purchase.

How do I order a flat pack kitchen ?

To order or get quote for a flat pack kitchen, provide us with a kitchen plan. Measure the wall/s that the kitchen is attached to, i.e. Wall 1 under window 4.13m from corner to point where kitchen terminates, show window height from floor, distance from corner and width of window. Wall 2 distance from external corner 3.25m to internal corner or point where kitchen terminates. Show the proposed cabinets you require, starting with sink cabinet under window. We will produce a proper scaled drawing from your sketch and contact you for approval and door/bench/handle types. If 3 walls use same procedure for 3rd wall, if galley kitchen measure wall/s kitchen is attached to and show cabinets you want for both sides. Provide your Name, Email address, Postcode and phone number.

What is your return policy

Product Return Policy 1.We must be notified of a request to return a product within 7 days of purchase. 2.The only reason accepted for return is that the product/s are not sutiable for intended purpose. That would include: �Product being damaged on delivery. �Product should be checked with delivery person before signing delivery acceptance. �The product won't do what it was purchased for. �Return shipping paid by customer, 20% restocking applies.